We are here on the other side of the screen to make sure that your experience in the art gallery is as smooth as possible. Our job is to constantly monitor that everything works seamlessly with your order from the moment you place it with us until you receive it. Our work goes beyond that. If you encounter any problems for example with the delivery courier or any other matters that might occur, we are here to take care of that for you. Our job is to make sure that you are completely satisfied with your order and experience.
You can contact us through our live chat, we are online whenever one of our team members is available. If we are offline, we will get back to you as soon as possible, just leave your message and email address. You can contacts us through email at firstname.lastname@example.org (we answer within 24h also during weekends) We are happy to help you with all the questions you have.
Our prints don't sit on any storage or shelves. We produce the prints you ordered after you have placed your order to make sure that you receive the prints as fresh as possible and brand new.
We have five fine art laboratories available worldwide to produce the artwork. Our collaborating professional printing partner produces the most high quality prints also to well known museums and galleries worldwide.
Your artwork will be produced and shipped within 3-5 working days from the day you made the order.
International tracked shipping: 3-5 working days (our standard FREE delivery method)
International Express Shipping: 1-3 working days (available for most countries)
These are the approximate times that it takes for the package to arrive to you after it has been shipped by us. Please note that the times are estimates provided to us by the postal couriers.
You can pay in all the available currencies in the shop. GBP (£) - USD ($) - EUR (€) - AUD (A$)
Our checkout solution is secure and completely up to date with the latest security standards.
We will replace your damaged or incorrect order for free and will send you a completely new package. We are committed for you to be 100% satisfied with the products you receive.
In case the print(s) are damaged, we will ask you to kindly send us a digital photo proof to our email email@example.com . After receiving the photo proof we will be more than happy to proceed with the replacement!
Don't worry! Please just be in touch with us (see ''contact'' section) and we will take care of this for you. We are here to make sure that you will receive the package. We will either solve the problem directly with the postal courier or in case they refuse to co-operate, we will ship you a completely new package/order.
If your order has not been shipped yet, we are able to assist you with the cancellation. To cancel an order that has not yet shipped, please contact us on firstname.lastname@example.org or use our live chat.
We are unable to process cancellations for items that have already shipped. Please visit our '' Other Returns'' section or contact us for alternate options.
Contact us at email@example.com (we answer within 24h!)